Exploring the differential effects of trust violations in human-human and human-robot interactions

There is sparse research directly investigating the effects of trust manipulations in human-human and human-robot interactions. Moreover, studies on versus have leveraged unusual or low vulnerability contexts to investigate such focused mostly robot performance. In present research, we seek remedy these limitations compare collaborations an augmented adapted version Trust Game. We used a mixed factorial design examine violations interactions over time with emphasis anthropomorphic robots social context. found consistent significant partner behavior. Specifically, distrust behaviors led participants’ lower levels trustworthiness perceptions, intentions, compared behaviors. no effect partnering human across three dependent variables, supporting computers as actors (CASA; Nass Moon, 2000) paradigm. This study demonstrated that there may be instances where from anthropomorphized are not meaningfully different those